Booking Process

Booking Process

1. Selection

Search accommodation or other services through the stays main search menu on our homepage, through our destination guide. When you find the suitable accommodation or service, click on the "Book Now˝" button.

2. Price quotation

Enter dates on calendar of chosen accommodation and then you will receive the price quotation for the given period. To continue the reservation process, click on the "Book Now˝" button.

3. Booking Form

Enter your personal details as well as the details of the other travelers in the reservation form. For accommodation and services which have the sign "Book now" the agency guarantees their availability. In this case you can proceed to the selection of the payment method. In other words you can confirm your reservation immediately, except in few cases when we need the owner’s confirmation.

For accommodation without the sign "Book now" our customer service will send you an e-mail about the availability within 24 hours. In case of availability we will inform you by e-mail how to proceed with the reservation process and continue with the selection of payment method.

4. Payment

In order to confirm your reservation you will be redirected to our Secure Payment Gateway where you must select a payment method and enter all necessary details. AULA guarantees safe handling and secure transfer of your information. 

After we receive the paid deposit we will send you the confirmation for your booking and notice of receipt of the paid deposit, as well as the information about the owner and booked accommodation.

After we receive the total amount we will send you a receipt and voucher (Booking Confirmation) as confirmation of the total amount you paid for the accommodation and/or other services.